@TeamYouTube My latest video works perfectly in all resolutions except 720p, where it shows a green/pixelated screen. Disabled hardware acceleration and now it just gives me a playback error message. Any solutions?
-
-
Replying to @ReubyJuice
Just to confirm, what device are you using? Share a few screenshots of the issue too, we'll take a further look. Also, use this page to walk you through troubleshooting your video playback error message: https://yt.be/help/9xkm
2 replies 0 retweets 0 likes -
Replying to @TeamYouTube
I'm using a Windows 10 PC, and also tried the video on my Galaxy S8 phone. Link to the video: https://www.youtube.com/watch?v=0c8JM7JnP6Y … This is what the video looks like:pic.twitter.com/nNyRAfgPth
1 reply 0 retweets 0 likes -
Replying to @ReubyJuice
Thanks for the screenshots. While you're using a browser, try clearing the browser's cache and cookies. Here's how: https://yt.be/help/Cko1 . And on the app, try these steps: Uninstall the app > restart your device > reinstall the app. Let us know if that fixes the issue.
2 replies 0 retweets 0 likes -
Replying to @TeamYouTube
Unfortunately that didn't work, the video still has the same issue when playing at 720p. I also tried with multiple browsers, all have the same issue.
1 reply 0 retweets 0 likes -
Replying to @ReubyJuice
Appreciate your efforts. Could you try re-uploading the video and see if that makes a difference? Let us know how it goes.
1 reply 0 retweets 1 like
@TeamYouTube https://www.youtube.com/watch?v=-P7WUEzYKqI … 4:00-4:25 this is harassment pure your own guidelines! Quit lying to yourself! This clearly violates your guidelines! You sent me a DM how about you care to be an actual person and reply in the DM?
Loading seems to be taking a while.
Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.