Video processing shouldn't take longer than a few hours at most (and may be longer for higher res formats). Since it's only been 5 hours, we'd recommend waiting a bit longer. Here's a few tips for videos stuck in upload too: https://goo.gl/gH99rS . Hope this clarifies.
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I know that as I have uploaded hundreds of vids in 4K and they are all fine. Except for this one. It's been over 15 hours. Video is stuck in 360p!!!! Can you please fix this ASAP? https://youtu.be/0_oAGw-wHCk
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Still 360p 30 mins after you tweeted this
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Quite frustrating
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