That's odd, if you are using a browser, try clearing your browser's cache and cookies. Here's how: https://goo.gl/dwzcyo . If you are using the app, try deleting the app, restarting the device and reinstalling the app. Keep us posted!
Just to confirm, does this happen across browsers/devices? Also, you could try clearing the cache and cookies or try with a different browser and see if that helps!
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