@YTCreators Hi, I'm having difficulty with downloading my letter of completion from creators academy.
What device/browser are you using? Does this happen across devices? Also, you could try clearing your cache and cookies and see if that helps!
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I am using Windows 10 laptop, Chrome up to date browser. When I click on "Get My Letter" the letter appears as a pop-up on screen but there is no download or save image as option.
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Just to confirm, have you tried clearing your cache and cookies? Also, does this happen on a different browser?
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