We'd like to know more, which paid subscription are you referring to? Keep us posted!
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Replying to @A_May21
Thanks for the clarification. Can you let us know what happens when you try to sign in? Are you seeing an error message, or is it trying to have you sign up for a new subscription? Let us know!
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Replying to @A_May21
That's odd. Have you tried reinstalling the app or rebooting the device?
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Replying to @A_May21
Let's make sure we get to the bottom of this. Can you please follow us so we can talk more about this over DM? Thanks!
5:00 PM - 26 Apr 2018
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