I need to speak to someone from @YouTube I cannot get into an old youtube account. I know the email address and wrote down the password too. I think it may have been hacked as the I have never seen the recovery email address. How can I speak to someone?
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Replying to @TopHatGamingMan
We'd like to help! Just to confirm, have you tried signing in following the steps outlined here: https://goo.gl/MZ4Ss3 ? Keep us posted.
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Replying to @TopHatGamingMan
What device are you using? We're happy to help troubleshoot or you can use this step-by-step process: https://goo.gl/MZ4Ss3 . Let us know!
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Replying to @TeamYouTube
I've tried on a laptop and on a phone. It ends up with telling me 'I am not giving enough information to prove it is my account'. Is there a number I can call to speak to someone? It is a matter of urgency. Thanks.
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Replying to @TopHatGamingMan
Understood! Follow this troubleshooter to regain access to your account(it covers more scenarios): https://goo.gl/q2Ijwz . Hope it helps.
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Replying to @TeamYouTube
Tried all this... Ends with Thanks for verifying your email. Google couldn't verify that ********,
@gmail.com belongs to you. As I said I have been hacked, my details seemed to have been changed. Can I speak to a person on the phone for help? Thanks1 reply 0 retweets 0 likes -
Replying to @TopHatGamingMan
Hmm, do you still have access to the email address connected to your YouTube channel?
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Replying to @TeamYouTube
Obviously, I know my email address, it will not accept my password. At one point I did see a .net recovery email which I have never seen in my life.
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Could you please confirm, have you tried recovering your account password by following the steps that were shared? Keep us updated so that we can look into this further!
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