@TeamYouTube So I am trying to cancel a channel sponsorship using the /purchases site, but when I select "End Sponsorship" it tell me I am logged in as a channel manager and need to be the channel owner to do that. But I am the owner logged in to the right channel! Frustrating.
Just to confirm, have you tried the following the steps below on a computer: Visit http://youtube.com/purchases > Find the sponsorship under Active subscriptions >Click Cancel subscription next to the channel name >Confirm that you'd like to cancel by clicking Unsubscribe?
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I have. And it tells me I cannot do that because I am a channel manager and not the owner. Even tho I am the owner, logged into the master account.
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Thanks for the info! We'll pass this along to our team for you and someone from our team will get back as soon as we have an update.
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