We'd like to help! Can you share screenshots and additional info to help us look in to it? Thanks.
Try these steps: delete the app > restart your device > reinstall the app. Let us know if that fixes it!
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Check to see if you have an OS update available for your device? If not, try and file a feedback report from within the app: https://goo.gl/WdI0BK . We'll look into it.
End of conversation
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