@YouTube @TeamYouTube @YTCreators can you tell me why my video works fine tell its uploaded an then dont have audio?
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Replying to @DDFGhostHunting
Which device are you using? Have you tried re-uploading the video to see if this issue persists? Thanks!
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Replying to @TeamYouTube
This is what it sounds like there is some kind of audio but it's not what should be therehttps://youtu.be/wfsA_q8RoX0
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Replying to @DDFGhostHunting
Understood! Check our Help Center article on recommended upload encoding settings: https://goo.gl/7exkTx . Hope this gets resolved.
1 reply 0 retweets 1 like -
Replying to @TeamYouTube
The problem continues even if I convert the video file it plays on every device except for cell phones. People who watch it on the computer it works fine the PlayStation fine Xbox fine phones doesn't work
1 reply 0 retweets 0 likes
That's odd, if you are a part of the YouTube Partner Program, we would recommend you to contact our Creator Support team for help: http://goo.gl/BxLi8H
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