@TeamYouTube I render files in Adobe Premiere Pro using the Youtube 1080p default option, and check each file before upload. In my episode posted today, the audio was WAY out of sync. Any idea what would cause this? Again, file was fine. The video on YT webpage was not.
Hmm, take a look at this guide which might help with the issue: https://goo.gl/6qa8t9 . You can also reach out to our Creator Support team for more info: https://goo.gl/BxLi8H
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Thanks, I emailed y'all. I uploaded the same file to both of my YPP partnered channels and am only experiencing the issues on one channel. So weird. I'm hoping we can resolve this soon! cc
@patricknorton -
I'd like to add we tried four different renders, three different machines, and two different ISPs. Handbrake and other rendering tools can process the same file without any audio sync problems.
End of conversation
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