@TeamYouTube I cant change my YouTube banner (gives error saying it needs to be jpg , png or gif file, which it is), but the same file works fine on other channels of mine. Any idea why?
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Replying to @ExplodingTNT
Just to confirm, are you seeing the error message on multiple browsers/devices? Also, if using a desktop, you could try clearing the cache & cookies of the browser and see if that helps. Let us know.
1 reply 0 retweets 11 likes -
Replying to @TeamYouTube
Yes multiple browsers. It works on my other channels on the same browser
2 replies 0 retweets 16 likes
Replying to @ExplodingTNT
Thanks for the info, please reach out to our Creator Support team: https://goo.gl/BxLi8H . They can get to the bottom of this.
10:40 PM - 7 Apr 2018
0 replies
0 retweets
6 likes
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