Hi Ashley, sorry to hear you're having issues. To cancel your subscription, you can go to: https://goo.gl/ADsKTz Or you can chat with a support agent and will be helped shortly: https://goo.gl/VTNZP1 Hope that helps!
Of course, you can request a call here: https://goo.gl/7i3Jnq Please let us know if that works!
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Do you mind following us, so we can discuss this further in DM? Thanks!
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