@TeamYouTube lately I’ve been having problems viewing certain YouTube video on my PC, no picture, sound only
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Replying to @KevenJoslin
We would like to help. Does this happen across browsers? Also, you could try clearing the cache and cookies and let us know if that helps!
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Replying to @TeamYouTube
I cleared the cache but still can’t view certain videos
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Replying to @KevenJoslin
Oh ok, let us know if disabling add-ons or using Incognito mode does the trick. Keep us posted!
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Replying to @KevenJoslin
Can you file a feedback report with screenshots and any other details: https://goo.gl/WdI0BK ? We'll look into it!
2:16 PM - 18 Mar 2018
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