Hi there, thanks for reaching out and happy to help. Are you using the TV app or casting? Can you try accessing on another device? Please reach out to our support channel so we can help you. https://goo.gl/b5f9Jp . Thanks
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YouTube app on tv. Yes can access on chrome.
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Thanks for getting back to us! What model of TV do you have? Mind following us so that we can get more info over DM?
End of conversation
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