They are blocked, so they comment on her friend's channel where they can say what they want about me & all I can do is report them. This particular girl had her last account terminated for cyberbullying & harassment. She made a new account. I'm simply doomed.
Have you tried deleting the comments and blocking the user? Here's more help: https://goo.gl/bC5iP1
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Our Help Center article has info on how handle cyberbullying on YouTube: https://goo.gl/iZ37gT
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