Just to confirm, have you tried signing in following the steps outlined here: https://goo.gl/MZ4Ss3 ? Keep us posted!
Thanks for the info! Here's an additional guide that may help you regain access (it covers more scenarios): https://goo.gl/q2Ijwz . Hope it helps.
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Any assistance would be helpful please
Thanks. Twitter will use this to make your timeline better. UndoUndo
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