@YouTube I’m getting charged for the ad free YouTube but I’m getting ads when I watch videos. Please help.
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Replying to @TheeDonJulio
Oh no! Make sure you are logged into the right account. Also, does this happen across browsers / devices? Let us know.
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Replying to @TeamYouTube
I only watch on my iPhone. And yes I’m logged on to the right account. I am getting charged on my card for it monthly
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Replying to @TheeDonJulio
Hmm, let’s connect you with the YouTube Red support team for next steps: https://goo.gl/m11wvR . Hope this helps!
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Replying to @TheeDonJulio
You're welcome! We're here if you have any other questions.
1:25 PM - 11 Mar 2018
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