What device are you using? We're happy to help troubleshoot or you can use this guide: https://goo.gl/dwzcyo
Just to confirm, have you tried changing the layout with the steps outlined here? https://goo.gl/bKwdKG . Let us know.
You can add location information to your Tweets, such as your city or precise location, from the web and via third-party applications. You always have the option to delete your Tweet location history. Learn more
Just to confirm, have you tried changing the layout with the steps outlined here? https://goo.gl/bKwdKG . Let us know.