@YouTubeTV Hi, I can’t pause live tv anymore since an update, is this normal? I’m running the app on AppleTV
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Replying to @chrisnachtrieb
Hi Christian! We'd love to help you get to the bottom of this! Which gen is your Apple TV? Is it just Live programs that you can't pause? Keep us updated!
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Replying to @TeamYouTube
Thanks for replying, I’m running the latest 4K AppleTV. It’s happening on live programming, DVR’ed content works normal. Thank you!
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Replying to @chrisnachtrieb
Thanks for letting us know, have you tried any troubleshooting on your end so far?
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Replying to @TeamYouTube
No I wasn’t sure what options I had? What can I do quickly? I’m not the most versed in tvOS just super basics.
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Replying to @chrisnachtrieb
No worries, let's try some troubleshooting now. First, we'd suggest power cycling your Apple TV. Unplug it from its power source, leave it out for a minute, then plug it back in. Keep us posted if that changes anything.
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Replying to @TeamYouTube
Power cycle did the trick, back at 100%! Thank youuu.
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So glad to hear that it's working, you're very welcome! Let us know if you have any other questions.
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