@PlayStation @YouTube I’m having trouble with You Tube in the PS4. I’m not seeing any thumbnails at all. And it’s really off putting for choosing what I want to watch.
Any idea what’s going on??
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Replying to @ally_panettiere
Just to confirm, have you tried resetting the app and restarting your device? Let us know if that does the trick for you!
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Replying to @ally_panettiere
Noted, try switching accounts and let us know if that helps!
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Replying to @ally_panettiere
That's strange! Can you file a feedback report w/ screenshots and any other details: https://goo.gl/WdI0BK ? It will help us look into account specifics, thanks.
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Replying to @ally_panettiere
That's strange! Could you try deleting and reinstalling the app and check if that fixes? Let us know how that goes.
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Replying to @TeamYouTube
I’ve already tried that and even set the device to factory settings but the two problems are persisting
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Just to confirm, does this happen across devices? Also, can you file a feedback report with screenshots and any other details: https://goo.gl/WdI0BK ? We'll look into it!
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