Here's more info on why your live streaming ability may have been restricted: https://goo.gl/kp2cSG . Hope this helps!
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Replying to @TeamYouTube
The reasons as to why I am not able to live stream does not fit under any of these options. Furthermore, when I was no longer able to stream, I was told that i would be able to stream after 2 months. It has been 2 and a half months now and I am still unable to stream.
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Replying to @Scrubz_Animate
Oh ok, are you getting an error message? Which device and browser are you using? Let us know!
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Replying to @TeamYouTube
I am using a computer and I am indeed getting an error message when I enter into my live streaming tab on my channel. I am using google chrome as my browser.
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Replying to @Scrubz_Animate
Oh ok, could help us with a screenshot of the error you are getting? Keep us posted.
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Replying to @TeamYouTube
This is the error that I am greeted with when I enter my live streaming tab of my channel.pic.twitter.com/d24VfQLxso
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Replying to @Scrubz_Animate
Does this happen in an Incognito mode or a different browser? Let us know if that fixes the issue.
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Replying to @TeamYouTube
The issue remains in both Chrome incognito, Mozilla Firefox and Internet Explorer.
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Replying to @Scrubz_Animate
Can you file a feedback report with these steps: https://goo.gl/WdI0BK ? Thanks!
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Replying to @TeamYouTube
I have filed my feedback. Thank you for being so supportive and willing to help me in with my inconvenience. I must admit, with all that has happened in the past year regarding YouTube customer service, this has been a positive change which has made me a happy consumer.
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You're welcome! Give us a shout if you have any questions in the future.
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Replying to @TeamYouTube
Another question. When can I expect my live streaming abilities to return?
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Replying to @Scrubz_Animate
Our Help Center article explains in detail about live streaming which will help answer your question: https://goo.gl/d96rM1 . Hope this helps!
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