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Updates and answers from the team that brings you YouTube. Here to help in: English, Español, Português, Deutsch, Français, Pусский, 日本語, Bahasa

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    1. Christine‏ @GlitterySpoonie 15 Jan 2018
      • Report Tweet

      There is nothing better than waking up to ALL of your @YouTube subscriptions wiped out! This is the second time in two months this has happened. Anyone else having this problem? It’s so frustrating to try and remember everyone you’re subbed to 👿👿

      3 replies 0 retweets 0 likes
    2. TeamYouTube‏Verified account @TeamYouTube 15 Jan 2018
      • Report Tweet
      Replying to @GlitterySpoonie

      Hey Christine, is this happen on both mobile and desktop? Also, mind sharing a screenshot of the issue? We'll check it out.

      5 replies 0 retweets 1 like
    3. Christine‏ @GlitterySpoonie 16 Jan 2018
      • Report Tweet
      Replying to @TeamYouTube

      @YouTube any idea what happened??

      1 reply 0 retweets 0 likes
    4. TeamYouTube‏Verified account @TeamYouTube 16 Jan 2018
      • Report Tweet
      Replying to @GlitterySpoonie

      Thanks for the info. Just to confirm, do you see these channels under the "Subscriptions" list on desktop or other device? Keep us posted!

      1 reply 0 retweets 0 likes
    5. Christine‏ @GlitterySpoonie 16 Jan 2018
      • Report Tweet
      Replying to @TeamYouTube

      I saw nothing! I had at least 20 channels subbed and all were gone but 3 on both the laptop and my smart phone.

      1 reply 0 retweets 0 likes
    6. TeamYouTube‏Verified account @TeamYouTube 16 Jan 2018
      • Report Tweet
      Replying to @GlitterySpoonie

      Oh ok, try signing out of your account, restarting your device, signing back in. Let us know if this works!

      2 replies 0 retweets 0 likes
    7. Christine‏ @GlitterySpoonie 16 Jan 2018
      • Report Tweet
      Replying to @TeamYouTube

      I still have to add them back one at a time. Thank you for your suggestions. Slowly I am adding them back but I’m curious as to why the channels were unsubbed to start with.

      1 reply 0 retweets 0 likes
    8. TeamYouTube‏Verified account @TeamYouTube 16 Jan 2018
      • Report Tweet
      Replying to @GlitterySpoonie

      While we cant say exactly, we would like to investigate further on this. Mind sharing a feedback with these steps: https://goo.gl/WdI0BK ? Thanks!

      1 reply 0 retweets 0 likes
    9. Christine‏ @GlitterySpoonie 16 Jan 2018
      • Report Tweet
      Replying to @TeamYouTube

      I’m not sure what happened but all the channels are appearing now. Thank you for your help.

      1 reply 0 retweets 0 likes
      TeamYouTube‏Verified account @TeamYouTube 16 Jan 2018
      • Report Tweet
      Replying to @GlitterySpoonie

      Thanks for the update. Glad that it is fixed!

      8:41 AM - 16 Jan 2018
      0 replies 0 retweets 0 likes

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