Hi there, what device are you using? We're happy to help troubleshoot or you can use this guide: https://goo.gl/bqA3k1 . Keep us posted!
Thanks for the info, have you tried these steps: https://goo.gl/axG1AJ ? Also, let us know if disabling add-ons or using another browser fixes the issue.
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That's odd, can you file a feedback report w/ screenshots and any other details: https://goo.gl/WdI0BK ? Thanks!
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