@YouTube I’m trying to upgrade my membership tier on the site but I’m not getting the option. What’s going on?
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Replying to @KievGames
Hmm, are you talking about channel membership levels? If you are, we suggest checking out this help center page to learn more: https://yt.be/help/ocBb . If you're talking about something else, mind sharing more info so we can point you in the right direction? Keep us posted!
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Replying to @TeamYouTube
For instance in the connected photo I am a “The Fam” Level for this specific content creator but I do not have the option to upgrade to a higher levelpic.twitter.com/tqa1eBT9Yl
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Replying to @KievGames
You can choose to change level at any time. Try clicking the gear button on the screenshot you mentioned. Also note that levels depend on what the creator offers. For more info about channel membership perks, go here: https://yt.be/help/ocBb
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Replying to @TeamYouTube
Unfortunately the gear on the screenshot only brings up a few select options. None are about upgrading to the next membership tier.pic.twitter.com/KOv6nU8f0e
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Replying to @KievGames
Thanks for the screenshot. Let's try something else, go to this article: https://yt.be/help/upsw , and click on *Change membership level* to get the instructions. Let us know if this helps.
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Replying to @TeamYouTube
That’s the thing though the instructions say to go to the membership page of the channel. Then click upgrade on the level you want to go to but the upgrade button is not there.
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Sorry to hear you're still having trouble – if you haven't done so yet, make sure that the app is updated on your phone. If it's not too much trouble, can you try checking for options to upgrade your membership on a different device? Let us know how it goes!
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Replying to @TeamYouTube
Sorry I have not responded. My phone is fully up to date with the app and do not have the means to try another device. However I have discovered another way to get the upgrade option. Thank you for your time with this matter.


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