@TeamYouTube why do my notifications not reach the number of people that it says it should be reaching?
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Replying to @bpfmg3
Hmm, can you send us some screenshots from your subs? Send more details our way, we'll take a look!
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Replying to @TeamYouTube
Im unable to ask my subscribers to submit screenshots of something that doesn’t show up (notification). I am able to share a screenshot from my analytics page where it shows how many people have “Always Notify” enabled in general & on their phone/device. Is that ok?
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Replying to @TeamYouTube
Here you go, I feel like even if I was the worst streamer/creator ever that at least 100 people would be tuning in right off the start and watch for a good amount of time considering my sub count is 64K..pic.twitter.com/6XagIZhjkQ
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Replying to @bpfmg3
Appreciate the screenshot – make sure your subs have checked their notification settings, not just for the subscriber bell, but also for their app and phone. Here’s a helpful resource: https://yt.be/help/notifications … Hope this helps!
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Replying to @TeamYouTube
Yeah they have it on, the notifications literally are not sending out. Is there another level of support I can speak with possibly?
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Replying to @bpfmg3
Is this related to desktop, mobile or email notifications (or all of the above)? Also, is this happening with *all* notifications or just certain types? Appreciate the additional info! Keep us in the loop!
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Replying to @TeamYouTube
Also one more thing it’s really frustrating because I am legitimately putting in soooo much time to stream on YT everyday and I’m at the point where idk if I even want to go live again on the platform..
1 reply 0 retweets 0 likes
Thanks for all the info. We have a few more steps to try but mind following so we can get into the details over DM? Let us know once you have.
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Replying to @TeamYouTube
I already am following you guys. I look forward to hearing from you soon.
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