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Updates and answers from the team that brings you YouTube. Here to help in: English, Español, Português, Deutsch, Français, Pусский, 日本語, Bahasa

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    1. Cathy Smith‏ @cathy_smith410n Sep 7
      • Report Tweet

      @TeamYouTube I'm still waiting to hear back on my appeal. My channel was terminated. Not one strike or warning ever on my channel. No email ever sent to explain what community guidelines YouTube feels I violated. Please let me know something.

      2 replies 2 retweets 4 likes
    2. TeamYouTube‏Verified account @TeamYouTube Sep 7
      • Report Tweet
      Replying to @cathy_smith410n

      Thanks for reaching out, we review appeals 24/7 and reply as soon as we can, you should hear back via email shortly. Thanks for your continued patience!

      3 replies 2 retweets 2 likes
    3. Cathy Smith‏ @cathy_smith410n Nov 6
      • Report Tweet
      Replying to @TeamYouTube

      How much longer?

      1 reply 0 retweets 0 likes
    4. TeamYouTube‏Verified account @TeamYouTube Nov 6
      • Report Tweet
      Replying to @cathy_smith410n

      We'd like to take another look into this, so mind sharing your channel's URL? Keep us posted so we can point you in the right direction!

      1 reply 0 retweets 1 like
    5. Cathy Smith‏ @cathy_smith410n Nov 6
      • Report Tweet
      Replying to @TeamYouTube

      Please tell me where I find that since the channel is gone. Tyvm for responding

      1 reply 0 retweets 0 likes
    6. TeamYouTube‏Verified account @TeamYouTube Nov 6
      • Report Tweet
      Replying to @cathy_smith410n

      Maybe you bookmarked your channel URL, or it could be saved in your browser's history? Keep us posted.

      1 reply 0 retweets 1 like
    7. Cathy Smith‏ @cathy_smith410n Nov 6
      • Report Tweet
      Replying to @TeamYouTube

      Here it is. Please look into this matter. Thanks. https://www.youtube.com/user/2128smitty 

      1 reply 0 retweets 0 likes
    8. TeamYouTube‏Verified account @TeamYouTube Nov 7
      • Report Tweet
      Replying to @cathy_smith410n

      Thanks for sharing the URL, we're passing the info to the team and we'll let you know what we find out. Appreciate your patience in the meantime.

      1 reply 0 retweets 0 likes
    9. Cathy Smith‏ @cathy_smith410n Nov 7
      • Report Tweet
      Replying to @TeamYouTube

      I'm more than grateful. I can't express how much this means to me. I can now see my channel but all my 1000 plus videos are gone and I hope 0 subscribers when I originally had almost 11,000. Willi get everything back? Again tyvm

      1 reply 0 retweets 0 likes
      TeamYouTube‏Verified account @TeamYouTube Nov 7
      • Report Tweet
      Replying to @cathy_smith410n

      Following up – we heard back from the team and confirmed that your channel has been manually reinstated! Allow 24 to 48 hours for the videos to be restored. Thanks again for bringing this to our attention, tweet back @ us if needed!

      7:52 PM - 7 Nov 2019
      • 2 Likes
      • Cathy Smith Arslan Ahmad
      3 replies 0 retweets 2 likes
        1. Cathy Smith‏ @cathy_smith410n Nov 8
          • Report Tweet
          Replying to @TeamYouTube

          Tyvm I'm so excited to hear that. Can't wait to see my videos reinstateted again. I miss all my memories and hard work. I'm on pins and needles with anticipation. Thanks again for your help. Only 24hrs of the 48 hrs left to wait. Yay

          0 replies 0 retweets 0 likes
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        2. Cathy Smith‏ @cathy_smith410n 21h21 hours ago
          • Report Tweet
          Replying to @TeamYouTube

          It's been 48hrs and still no videos on my channel. Please check for me and let me know how much longer. Thank you very much for all your help.

          1 reply 0 retweets 0 likes
        3. TeamYouTube‏Verified account @TeamYouTube 20h20 hours ago
          • Report Tweet
          Replying to @cathy_smith410n

          Thanks for letting us know. It looks like your subscribers are now restored. As for your videos, it may take a couple more days for the system to reinstate them as you do have a lot. Please let us know if you're still not seeing them by then. Appreciate your patience.

          1 reply 0 retweets 2 likes
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