@YouTube @Chromecast @Google why do captions come on every video even though I turn them off everytime? How do I turn them off and keep them off?
Good question – you can turn the default caption settings off by going to your Account settings page > Playback > uncheck 'Always show captions' then click Save. More info about managing subtitles: https://yt.be/help/fsQs . Let us know if this helps!
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I did that last night after a Google search but the problem persists tonight. I did it on my boyfriends account as well. We have sent feedback on our Google home each time it happens. I've also seen others complain of the same issue on r/Chromecast on Reddit. Is there a bug?pic.twitter.com/F1MDr9C7DS
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Sorry to hear you're still having trouble. If you haven't already, try reinstalling the app and see if it does the trick. If that doesn't work, please send a feedback report directly from YouTube with these steps: https://yt.be/help/feedback – it's how we investigate & fix issues.
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