@TeamYouTube Hello! When I live stream, everytime around 8 or 9 minutes in, the live chat just randomly gets disabled. How do I fix it?
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Replying to @ImPatPearson
Hmm, that's strange. Is this happening across devices? On your phone, try to restart the app and make sure it's updated. You can also try to uninstall & reinstall the app. On a computer, clear your browser's cache and cookies: https://yt.be/help/Cko1 . Let us know how it goes!
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Replying to @TeamYouTube
It's alright, I've figured it out. It's cause I'm showing my face and for some reason the video thinks I'm a minor. I've turned 13 a few months ago.
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Replying to @ImPatPearson @TeamYouTube
I've tried and it still doesn't work!
1 reply 0 retweets 0 likes
Thanks for trying! Mind passing this along via the Send Feedback tool: https://yt.be/help/feedback ? You may not get a response back, but we do review all of the feedback and use it to prioritize requests.
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