Hey @YouTube @TeamYouTube @YTCreators Why are some comments not showing up in my studio or on the video? I received notification by email and push about it, yet it's simply not there. The comment was from one of my subscribers and mods.
Hey there, is this happening on mobile or desktop? If on mobile, try reinstalling the app. If you're on desktop, try clearing your browser's cache and cookies.
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Hi. This is happening on my laptop. I have cleared the cache and cookes, to no effect. My moderator has checked the video and she cannot see her own comment either.
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Sorry to hear you're still having trouble. We'd recommend sending a feedback report directly from YouTube, here's how: https://yt.be/help/feedback . Make sure to send from the account experiencing the issue!
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