@YouTube I need help with the YouTube app please
Hmm, that's odd. Is the video really in HD? There are actually some videos that's only capable of playing 480p res. Have you checked it on a PC? If it's really in HD, try reinstalling the app and let us know what happens.
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Hey, yeah I went on my PC and checked the same videos and they were in HD, I also reinstalled the apps several times and unfortunately I'm still having the same issue

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Sorry to hear you're still having trouble. We'd recommend sending a feedback report directly from YouTube, here's how: https://yt.be/help/feedback . Make sure to send from the account experiencing the issue!
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