@YouTube I need help with the YouTube app please
Appreciate the details! Does this happen on every video you’re playing? If so, force close the YouTube app, restart your phone, then try playing videos again. Also, make sure that the app is up-to-date so you have the latest fixes for any known issues. Let us know how it goes.
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Yes, unfortunately it happens on every video, I’ve force closed the app, restarted my phone, updated the YouTube app, updated my phone software, but it still only plays at 480p and doesn’t change even when you try to change it in the video settings
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Hmm, that's odd. Is the video really in HD? There are actually some videos that's only capable of playing 480p res. Have you checked it on a PC? If it's really in HD, try reinstalling the app and let us know what happens.
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