@TeamYouTube Hello, our YT account was hacked on 10/28 and ownership was transferred without our consent. Please help us to recover the account. Thanks!
This is the account:https://www.youtube.com/user/countryhillcottage/ …
To confirm, are you still able to access the email linked to your YouTube account? If yes, we suggest adding extra layers of security to your account with these tips: https://yt.be/help/XEbn Let us know how it goes!
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Yes, we can use Gmail account and already changed the password. But the hackers transferred our YouTube account to their email address. We received a message from Google Business saying: "You are no longer the owner of Country Hill Cottage" - How do we transfer the account back?
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To clarify, we secured our Google account but the hackers had already transferred our YT channel to one of their accounts. Please let me know what information you need so we can recover our YT channel. Thank you!
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