@TeamYouTube Can you please help me with my YouTube premium membership? I am part of my family membership but my videos do not play without adds and neither do they play in the background.
Thanks for reaching out. Are you living in the same household as the family manager? If you're not then you won't be able to access the benefits. More info here: https://yt.be/help/yYWy . You can also get in touch with our live support team for help: https://yt.be/help/purchases