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Updates and answers from the team that brings you YouTube. Here to help in: English, Español, Português, Deutsch, Français, Pусский, 日本語, Bahasa

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    1. TeamYouTube‏Verified account @TeamYouTube Oct 25
      • Report Tweet
      Replying to @mahhheloisa

      Oi, Mari. O processamento de um vídeo não deve demorar mais do que algumas horas. Veja aqui algumas dicas para vídeos que travam durante o envio: http://yt.be/help/aDzw . Também, verifique sua conexão de internet. Esperamos que isso ajude!

      1 reply 1 retweet 1 like
    2.  🖤Mari 🖤‏ @mahhheloisa Oct 26
      • Report Tweet
      Replying to @TeamYouTube

      @TeamYouTube entao, o problema q ele nem chega a enviar o vídeo! Estou desde ontem lidando com isso e não consigo

      1 reply 0 retweets 0 likes
    3. TeamYouTube‏Verified account @TeamYouTube Oct 26
      • Report Tweet
      Replying to @mahhheloisa

      Obrigado pela informação. Só para confirmar, isso acontece também em outros dispositivos? Pedimos que nos envie uma captura de tela da aba "Status e recursos" do seu canal para que possamos investigar. Aguardamos aqui.

      1 reply 0 retweets 1 like
    4.  🖤Mari 🖤‏ @mahhheloisa Oct 26
      • Report Tweet
      Replying to @TeamYouTube

      Só está acontecendo isso no meu celular! No iPad funciona mas não consigo passar o meu vídeo para ele!!! Aqui está a minha tela de “status e recursos”pic.twitter.com/1eTEJASDyv

      1 reply 0 retweets 0 likes
    5. TeamYouTube‏Verified account @TeamYouTube Oct 26
      • Report Tweet
      Replying to @mahhheloisa

      Hmm, estranho. Apenas para confimar, você já tentou desinstalar o app > reiniciar o seu dispositivo > reinstalar o app do YouTube com a versão mais recente? Nos mantenha informados.

      1 reply 0 retweets 1 like
    6.  🖤Mari 🖤‏ @mahhheloisa Oct 26
      • Report Tweet
      Replying to @TeamYouTube

      Sim!! Foi a primeira coisa que fiz quando esse problema começou, eu realmente não sei Oq está acontecendo!

      1 reply 0 retweets 0 likes
    7. TeamYouTube‏Verified account @TeamYouTube Oct 26
      • Report Tweet
      Replying to @mahhheloisa

      Você já tentou enviar esse mesmo vídeo novamente? Ainda, o erro acontece com vídeos diferentes? Aguardamos aqui.

      2 replies 0 retweets 0 likes
    8.  🖤Mari 🖤‏ @mahhheloisa Oct 26
      • Report Tweet
      Replying to @TeamYouTube

      Sim, eu clico em “próxima”mas o vídeo não vai para a parte de colocar o título, descrição e a parte onde clica para postar o vídeo! Ele só fica nessa parte que está no vídeo abaixopic.twitter.com/PaHVWgLwk7

      1 reply 0 retweets 0 likes
    9. TeamYouTube‏Verified account @TeamYouTube Oct 26
      • Report Tweet
      Replying to @mahhheloisa

      Lamentamos que você ainda esteja tendo problemas. Recomendamos que envie um relatório de feedback diretamente do YouTube. Veja como aqui: http://yt.be/help/feedback . Não se esqueça de enviar com a conta em que está enfrentando o problema. Obrigado.

      1 reply 0 retweets 0 likes
    10.  🖤Mari 🖤‏ @mahhheloisa Oct 26
      • Report Tweet
      Replying to @TeamYouTube

      Então, demora muito? Pois mandei um relatório ontem, mas não tive nenhuma resposta

      1 reply 0 retweets 0 likes
      TeamYouTube‏Verified account @TeamYouTube Oct 26
      • Report Tweet
      Replying to @mahhheloisa

      Usamos a ferramenta de feedback para melhorar a experiência de nossos usuários na plataforma. É possível que você não receba uma resposta individual, porém, todos os relatórios são lidos e analisados pela nossa equipe. Esperamos ter esclarecido.

      1:44 PM - 26 Oct 2019
      0 replies 0 retweets 0 likes

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