@YouTube help please .. I have 1050 subs and can’t go live from my phone. No strikes on my account. I could last week and not now nothing.
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Replying to @KurlyGurl1
Hmm, that's odd – if you have more than 1k subs, mobile live streaming should be available on your channel, more here: https://yt.be/help/jLyp . Try to log out, then log back in to ensure you're on the right account. Otherwise, share with us your channel URL, we'll look into it.
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Replying to @TeamYouTube
Thank you .. here it ishttps://www.youtube.com/channel/UCgjrzK0fba_ZbezhuUaau-w …
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Replying to @KurlyGurl1
Appreciate the info, if you haven't already, try uninstalling and reinstalling the app. If possible, try using another mobile device and send us screenshots of the error you're getting, if there's any.
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Replying to @TeamYouTube
I did everything you suggested . Here is the pic of the error I keep gettingpic.twitter.com/AYk5yD8t0t
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Replying to @KurlyGurl1
Just to confirm, have you already enabled the live streaming feature on desktop first? If you haven't yet, you can follow the steps here: https://yt.be/help/hai1 . Once it's enabled & you've reached the requirements for mobile, you'll be able to use it.
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Replying to @TeamYouTube
Yes, the streaming in enabled . I’ve attached 3 pics for you too see. It’s still giving the same error .pic.twitter.com/A74JGw503t
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Replying to @KurlyGurl1
Thanks for the screenshots – we've passed this along and will let you know as soon as we have an update.
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Replying to @TeamYouTube
Good morning. I was checking on the status of my channel from our previous tweets ..
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Sorry for the delay – our team is still working on your request. We'll update you as soon as we have more info to share.
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Replying to @KurlyGurl1
Following up – we've pushed some system updates recently, can you please check if you're now able to live stream again? If so, share with us of the error you're getting so we can further look into ut.
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