Hey
@TeamYouTube
I need help, i've been away for afew weeks & i come back to my verified channel with 120,000+ subscribers being hacked? please help me recover it, the new owner has completely secured the account so i cant get it back & i've tried everything.
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Replying to @MellyYuh
Hey, these steps may help you regain access to your account: https://yt.be/help/nr5L . We recommend doing this from a known device or browser that was typically used to access the account. Here are more tips to help you through the process: https://yt.be/help/KyrL . Keep us posted.
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Replying to @MellyYuh @TeamYouTube
i made the account back in 2013 so alot of the questions are hard to remember correctly
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Replying to @MellyYuh
Hmm, do you still have access to the email address connected to your YouTube channel?
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Replying to @TeamYouTube
no, i have been completely locked out of the gmail & Youtube account, i've already spoken to you guys in DM but haven't heard anything back yet on my main account
@Lew_reedx1 reply 0 retweets 1 like -
Replying to @MellyYuh
If you are just locked out, you can definitely still access your YouTube account by regaining access: https://yt.be/help/nr5L . Hope this helps.
1 reply 0 retweets 1 like -
Replying to @TeamYouTube
by locked out, i mean all details have been changed and the account is completely secured by the person who took it.
1 reply 0 retweets 0 likes
Thanks for the clarification–we suggest for you to continue with the conversation using your main account. This is to avoid confusion and any further problems with having 2 threads. We're waiting for an update on your original report, and let you know once we have info to share.
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