@TeamYouTube im a member on a family premium account but I'm not getting the benefits. Help?
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Replying to @TheHannahmae0
That's odd. If you've already made sure you're logged in with right account, try to clear your browser's cache & cookies (on desktops) or restart/reinstall the YouTube app if you're on a mobile device. These steps usually fix issues. Let us know how it goes!
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Replying to @TeamYouTube
I've tried that. I just did it again and nothing changed. I even had the owner take me off the family and re add me. I accepted the invite an hour ago
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Replying to @TheHannahmae0
Sorry to hear that, we'd recommend getting in touch with our live support team here: https://yt.be/help/purchases . They can help get this resolved for you!
12:24 PM - 24 Oct 2019
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