@YouTube Hi, my son has an account open from a few years ago which he hasn’t used or updated for some time. He really wants to delete the account but we cannot think of which email was used as we have tried all the ones we know. Can you help by DM?
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Replying to @dhammond939
We may be able to help publicly, these steps may help you regain access to your account: https://yt.be/help/nr5L We recommend doing this from a known device and/or browser that was used to access the account. Here are more tips: https://yt.be/help/KyrL Keep us posted!
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Replying to @TeamYouTube
Hi, still no luck. I really need to delete the videos from this account but there must be some way that I can verify this is my son’s account using more than just an email and phone number? Quite urgent now!
1 reply 0 retweets 0 likes -
Replying to @dhammond939
Sorry to hear that – we'll send you a DM with the next steps. Give us a follow and let us know when you have!
1 reply 0 retweets 0 likes -
We've already sent you a DM with the steps that you can follow to recover your account.
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