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Replying to @DTIzwardo
That's weird – can you check if you're on the right account? Keep us posted.
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Replying to @TeamYouTube
Went into my account and youtube red and youtube premium is a different charge?
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Replying to @DTIzwardo
YouTube Premium (formerly known as YouTube Red) is one of a few premium membership services we offer. You shouldn't be seeing an ad if you're signed into the account linked to an active Premium subscription. Mind sharing a screenshot of the ad & device info? Thanks.
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Replying to @TeamYouTube
i think i found the problem. When i ended up getting a new debit card and i opened youtube music i only signed up for the music part of it not the full Premium side with the no ads ect part. I thought it was all the same. Its been awhile since i had looked at services updates.pic.twitter.com/iJ3Ti8HU19
2 replies 0 retweets 0 likes
Thanks for the info. YouTube Premium includes all content on YouTube–not just music. So you can get ad-free videos and music for all of YouTube. Try logging out & logging back in. Also, make sure you've have the current version of the app. Let us know how it goes. Keep us posted.
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