@TeamYouTube, I use YouTube on Microsoft Edge on my Xbox One, and for the past few days, the thumbnails for videos haven't been showing, just a completely white thumbnail with a turning page icon thing at the top left... Why's this happened and how can it be fixed?
Is this happening across devices? Also, running the latest version of the app does the trick. The steps outlined here can help fix the issue: https://yt.be/help/sWdH Hope this helps and let us know how it goes!
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It's just happening on Microsoft Edge on my Xbox One. This's all I'm getting. No thumbnails showing, just white thumbnails with the turning page icon... I don't know how to check if it's the latest version...pic.twitter.com/rAlepVjYhb
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That's odd. You may want to try the troubleshooting steps under 'Xbox error message' section in this article: https://yt.be/help/44WG . If that still doesn't help, send your feedback right away for review: https://yt.be/help/feedback . Hope this gets fixed soon.
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