@TeamYouTube Hello, we cannot access our channel https://www.youtube.com/user/pllevar the account was created with a hotmail account and the associated phonenumber no longer exists. Is there anyway we can retreave it?
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Replying to @Parallevar
Thanks for reaching out. We've automatically connected your channel to a Brand Account. You need to link that Brand Account to an existing Google Account so you can access your channel. Check the steps here: https://yt.be/help/ZCXd Keep us posted.
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Replying to @TeamYouTube
The password we had on the channel is not valid and does not allow us to link the brand account, what can be done in that case?
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Replying to @Parallevar
Let's try to regain access to your account here: https://yt.be/help/nr5L We recommend doing this from a known device and/or browser that was typically used to access the account. Here are more tips to help you through the process: https://yt.be/help/KyrL Keep us posted!
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Replying to @TeamYouTube
None of the options that tell us are useful, we never had a google account associated with the channel since we used a hotmail, when doing the process of recovering with the valuation code to the mail, the Google account says that it could not be verified, there is another way to
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Sorry to hear that. We’re sending you a DM with next steps, look out for that.
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