@TeamYouTube Hi,
so we've rented a movie on youtube and wish to play it on a smart TV. Logged in and hit play. But after clicking play it simply says "something went wrong". No error code, no clear reason why. Restarting, reinstalling and rebooting the device all do nothing.
Thanks for reaching out–have you already checked your internet connection? If yes, is this happening on other devices when you play the movie? Keep us posted!
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Yes, and no. Internet is fine, other devices are also fine. If the Youtube app gave an error or diagnostic code it would be much more helpful.
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Got it, thanks for the update. Share more details in a feedback report using these steps: https://yt.be/help/feedback . That helps us identify and fix widespread issues. Make sure you're logged into the account experiencing the issue when you send it in!
End of conversation
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