@TeamYouTube I need help with a refund on a movie I just rented. It will only play on the app! Not on the internet browser.
Hmm, can you try updating your browser and/or try signing in using another phone/browser? If nothing works, tell us what other troubleshooting steps you've tried so far. This will help us provide the best next steps. Keep us in the loop!
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My browsers are all updated I’m on an iPhone and a Mac the movie still isn’t playing I just want my money backpic.twitter.com/WPFamyMaIp
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Apologies for the inconvenience–you may contact out live support to request your refund. Here's how you can reach them: https://yt.be/help/purchases . Also, we recommend you sending a feedback about the issue here: https://yt.be/help/feedback
End of conversation
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