@TeamYouTube I need help with a refund on a movie I just rented. It will only play on the app! Not on the internet browser.
If you're logged in to the email you used to rent the movie, it should be available on browsers and other devices. The rentals & purchases are attached to the email account, so you should be able to watch those (as long as you're w/in the rental period) wherever you're logged in.
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It’s still saying the video isn’t compatible with my browser
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Hmm, can you try updating your browser and/or try signing in using another phone/browser? If nothing works, tell us what other troubleshooting steps you've tried so far. This will help us provide the best next steps. Keep us in the loop!
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