@TeamYouTube I can no longer access my chat feature on the creator support team. Will you guys fix it for me.
My channel link:https://www.youtube.com/channel/UCw0kjOwUoi9UzdrSA5A7NVA …
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Replying to @Sasha58453190
Are you logged in to the correct account? Usually, refreshing your browser, clearing cache/cookies & restarting your PC does the trick. Let us know if you show otherwise and share screenshots of the error you see!
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Replying to @TeamYouTube
Yes, I am logged into the right account; in-fact I tried a different browser and the chat option is still not there. usually, the chat option used to be right below the email option, however, it's just the email option showing right now. I have included the screenshot.pic.twitter.com/K84quGm0oU
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Replying to @Sasha58453190
Can you try checking again using other devices? Also, make sure you're using a stable internet connection. Let us know how it goes!
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Replying to @TeamYouTube
no luck in my phone either. i tried from my friend's computer also. again, there's just an option of email no chat whatsoever. i am 100% the issue in in your system.
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Sorry to hear you're still having trouble. We'd recommend sending a feedback report directly from YouTube, here's how: https://yt.be/help/feedback . Make sure to send from the account experiencing the issue!
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