@youtubemusic I started to get ads on my premium account today. Is that a new feature or something?
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Replying to @MysticNynja
Hmm, you should have an ad-free experience with YouTube Music Premium. Mind checking if you're signed in to the right account? Also, check the status of your subscription in http://pay.google.com . Keep us posted!
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Replying to @TeamYouTube
Yeah it was the right account, and payment is up to date because I can still get YouTube Premium on Youtube. It went away so I don't know if it was a fluke or what. Is there anything that I can do to capture the event if it happens again?
1 reply 0 retweets 0 likes
Glad it was an easy fix! In case it happens again, tweet back @ us with a screenshot where it shows that you’re seeing Ads on a video. You can always get in touch with our Live support here: https://yt.be/help/purchases . Give us a shout if you have any questions in the future.
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