Have you tried clearing your browser's cache & cookies? If it didn't work, try using another mobile device or computer. Also, make sure that you have a stable internet connection. Let us know if it helps!
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I've done that and my internet connection is fine, but it keeps happening
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Sorry to hear you're still having trouble. We'd recommend sending a feedback report directly from YouTube, here's how: https://yt.be/help/feedback . Make sure to send from the account experiencing the issue.
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