It may take a few days for the previous URL to be deactivated. If it has been longer than 7 days since you deactivated your old URL, tweet us back and we'll take a look. Thanks!
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Replying to @birby
We've passed this along for our team to have a look. Once we know more, we'll get back in touch with you. Thanks for your patience!
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Replying to @birby
Heard back from our team – the URL c/Kaons is already associated with a different channel. You can provide custom URL (add characters at the end of your preferred) so we can check. Let us know.
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Replying to @birby
As we are unable to share specifics, you can just provide a new custom URL. You can add characters to make it unique, we'll check if it's available. Keep us posted.
9:16 AM - 6 Oct 2019
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