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Updates and answers from the team that brings you YouTube. Here to help in: English, Español, Português, Deutsch, Français, Pусский, 日本語, Bahasa

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    1. jason@calacanis.com‏Verified account @Jason Oct 2
      • Report Tweet

      need some help from a @youtube peep, got a locked account i need unlocked ... anyone? cc @SusanWojcicki --- email jason@calacanis.com

      5 replies 1 retweet 6 likes
    2. TeamYouTube‏Verified account @TeamYouTube Oct 2
      • Report Tweet
      Replying to @Jason

      Just to confirm, have you tried signing in following the steps outlined here: https://yt.be/help/nr5L ? On the other hand, we noticed that you shared your email. We recommend deleting your tweet since this info is personal.

      3 replies 0 retweets 2 likes
    3. Mariusz Szyma‏ @Donmario Oct 2
      • Report Tweet
      Replying to @TeamYouTube @Jason

      I have the same issue. @TeamYouTube can you please take a look at my accounthttp://www.youtube.com/channel/UC6hbprmX_Z8qisYT3F15oIg …

      1 reply 0 retweets 0 likes
    4. TeamYouTube‏Verified account @TeamYouTube Oct 3
      • Report Tweet
      Replying to @Donmario

      Sorry about the frustration. Just to confirm, have you tried recovering your account using the steps here: https://goo.gl/v7CdWx ? Here are more tips to help you through the process: https://goo.gl/QtskMp  Keep us posted!

      1 reply 0 retweets 0 likes
    5. Mariusz Szyma‏ @Donmario Oct 3
      • Report Tweet
      Replying to @TeamYouTube

      It doesn't look like I need to recover my account. More like it's been banned for an unknown reason. I've tried to reach you via the described process but without an answer.pic.twitter.com/gy9TiWpKVh

      1 reply 0 retweets 0 likes
    6. TeamYouTube‏Verified account @TeamYouTube Oct 3
      • Report Tweet
      Replying to @Donmario

      Thanks for clarifying. You should've received an email with details on why your channel was suspended and the steps on how to resolve it. If you think this happened in error, you can appeal here: https://yt.be/help/7epT . More on spam policies here: https://yt.be/help/BH2P 

      1 reply 0 retweets 0 likes
    7. Mariusz Szyma‏ @Donmario Oct 3
      • Report Tweet
      Replying to @TeamYouTube

      Yeah, I filled out that form and did not get an reply. I’m really not sure what I did wrong, as I cant access my account and the email does not specify that. Please help! 🙇🏼‍♂️🥺

      1 reply 0 retweets 0 likes
      TeamYouTube‏Verified account @TeamYouTube Oct 3
      • Report Tweet
      Replying to @Donmario

      We review appeals 24/7 and will reply as soon as we can, you should hear back via email shortly! Also, if we find that your channel did not violate our policies, we'll reinstate it. Appreciate your patience.

      2:50 AM - 3 Oct 2019
      • 1 Like
      • Mariusz Szyma
      1 reply 0 retweets 1 like
        1. New conversation
        2. Mariusz Szyma‏ @Donmario Oct 3
          • Report Tweet
          Replying to @TeamYouTube

          My message was send a month ago

          3 replies 0 retweets 0 likes
        3. TeamYouTube‏Verified account @TeamYouTube Oct 5
          • Report Tweet
          Replying to @Donmario

          2/2 Occasionally, a video flagged by users or identified by our spam team is mistakenly taken down. When this is brought to our attention, we review the content and take appropriate action, including restoring videos or channels that had been removed.

          0 replies 0 retweets 1 like
        4. End of conversation

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