@TeamYouTube I cannot watch any videos. When I click on the video, it will load the thumbnail, but then not play the video. I've tried clearing cache and data, and internet connection is secure.
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Replying to @rebelscumx66
Appreciate the troubleshooting. You may also want to take a look at this guide for common streaming issues & how to fix them: https://yt.be/help/vspw . If you still experience the issue, let us know what devices are affected and details like browser, app version, etc.
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Replying to @TeamYouTube
Still having this issue.. Galaxy S10 plus (latest update) YouTube app version 14.38.53
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Replying to @rebelscumx66
Hmm, we haven't heard similar reports about this yet, but can you drop it to the Send Feedback tool, so we can track it: https://yt.be/help/feedback ? Appreciate it!
3:02 PM - 2 Oct 2019
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